Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Personalised Products
All items made with personalisation eg logo, business contact info etc cannot be refunded or exchanged. All items are required to be carefully checked by the customer. Once we have received the quality check from the customer the products will be sent to processing. Any design errors noticed after the garment has been made is of no responsibility of MI Prints and we cannot offer returns or exchanges.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
Refunds are processed in 7-14 working days from the return being received back. There is often some processing time before a refund is posted.
If you have not received your refund yet, please contact us at info@miprints.co.uk

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@miprints.co.uk

Please note, you will be responsible for return shipping and further shipping of the exchanged item.

Shipping
To return your product, you should mail your product to:
MI Prints, 490 Middle Road, Gendros, Swansea SA5 8EQ United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.